Analyzing Data, Setting Objectives, Measuring Success
Peer-to-Peer Dialogue: Talking from Skipper to Skipper
A good company culture is based on effective communication. Leaders need to speak clearly and give decisive signals, especially when they have to steer the company through rough times. They may have to deal with new legal regulations or tackle unexpected economic turbulence. There are many reasons why changes in the hospital sector may be necessary. In times like this it is essential to involve experts as well as every party that can contribute to a solution.
Especially doctors and nurses need to understand why change is necessary and how they can actively and creatively contribute to achieving measurable results. This is particularly important when existing hospital practice and processes need to be changed in order to make the whole system more efficient. However, more efficiency can only be achieved when everyone is involved.
We make change projects in hospitals happen. We make success measurable. The hospitals we have worked with have already become much more efficient by optimizing their secondary processes. Those who want to go further and delve deeper into the area of hospital processes may find that there is still a lot of hidden potential.
The vital question is: Who should initiate this process and guide the team through it? Resources are usually scarce. That is why in many cases it may be a good idea to involve external facilitators who have the necessary expertise and who may also find it easier to make change possible.